Annual Review 2016

Annual Review 2015

Click on our interative 2015 annual review:

The future of disability

“How far we’ve travelled, and how far we have to go…”

The future of disability

Solidarity in a CrisisRead our article by Victoria Rugg, Certitude’s Head of Communications, on page 51 on Why co-production is vital in supporting people with disabilities, citing Solidarity in a Crisis as a case study.

The Future of Disability is a collection of essays demonstrating both how far we’ve travelled and how far we have to go before we can truly claim to value disabled people in our society, published by Demos, Britain’s leading cross-party think tank, who produce original research, publish innovative thinkers and host thought-provoking events.

Annual Review 2014

Annual Review 2014View Certitude’s latest Annual Review 2014.  Hot off the press!

Certitude Newsletter Summer 2014

summer 2014 cover pic for webCertitude Newsletter Summer 2014

Local man is runner up in National Learning Disability Award

John off to make his pitch for his award nomination
John off to make his pitch for his award nomination

 John Keaveny, who works as a training consultant for Certitude’s Treat Me Right! service in Ealing was a runner up in a prestigious national award competition. However, unlike most of the people nominated for an award, John has a learning disability himself.

A few years ago John, who has Down’s syndrome, collapsed at home and was rushed into hospital with breathing difficulties. He remained there for four weeks and found the experience difficult and confusing. Now he uses his experience to improve the situation for other people with learning disabilities when they go to hospital.

As part of the Treat Me Right! team, John works with Elsa Morris to deliver up to four Learning Disability Awareness courses at Ealing hospital and Ealing Community Health Services each month. He trains doctors, surgeons, anaesthetists, nurses, student nurses, midwives and junior doctors about how they can improve their treatment of people with learning disabilities. He recently trained over 100 student nurses at West London University and more and more local businesses are inviting him to talk to them too.

The positive impact of John’s work is clear; his training has led to the introduction of a number of significant changes at the hospital and in local health services. John’s work has contributed to the success of the “Treat Me Right!” project, with Ealing Hospital adopting new tools for people with learning disabilities to improve communication, including Health Passports.

John says: “The stuff that Treat Me Right! does, really works and makes a difference. I have met lots of people with Learning Disabilities and carers who tell me good stories about how they have seen changes in the way they were treated in Ealing Hospital, or by their local GP.They say they want other hospitals and health services to make similar improvements and I agree!”

Elsa Morris comments: “John has shown that with a determined and can-do approach it is possible to make real positive changes which benefit people with learning disabilities when they go into hospital. He has huge amounts of energy and is also Chair of Ealing Partnership Board’s Health Sub Group, meeting regularly to plan improvements to health services.”

John received his runner-up award at The National Learning Disabilities Awards gala on Friday 16th May. “Being a runner up on the night was as good as winning’, he says. “I know my family, my friends and my colleagues are all so proud of me and all I have achieved by being a trainer with Treat Me Right!”

Find out more about Treat Me Right!



Big Lottery Fund boost will help South London’s most marginalised

Big Lottery Fund and Resolving ChaosPeople in south London with the most complex needs are set to be helped through a £9.7million grant from The Big Lottery Fund, it was announced today.

Fulfilling Lives is led by Resolving Chaos and involves a partnership of four charities working across three local authority areas*. It will help the most vulnerable and needy people in Lambeth, Lewisham and Southwark by bringing together services for their clients, helping them use services more effectively and reducing costs to the taxpayer.

Ann Skinner, Chief Executive of Resolving Chaos, said:

“We are delighted with this news and are looking forward to working together to transform services and help the most needy people in these three boroughs lead stabilised and settled lives.”

The eight year funding will aim to help 270 people who have entrenched, multiple needs such as homelessness, repeat offending, substance misuse issues and mental health problems. Such individuals lead chaotic lives and regularly use emergency services when direct support would help them more effectively.

Nick O’Shea, Director of Operations at Resolving Chaos, said:

“In Lambeth, Lewisham and Southwark we have identified that just 15 individuals with very complex needs cost the taxpayer £1.83million over two years in crisis interventions alone – excluding housing and benefits. They remain trapped in a never-ending cycle of arrest, use of A&E and other emergency support services with their underlying needs remaining unmet. Crucially, this funding will help us bring together services to provide more effective outcomes for this group. This in turn will bring about significant savings to the public purse and improved quality of life for these needy clients and those around them.”

The project team for Fulfilling Lives is currently being established and services are expected to be up and running in the coming months. The team will be holding a series of stakeholder events in the three boroughs to engage with existing service providers.

* Fulfilling Lives is led by Resolving Chaos and is made up of a partnership of service providers and local authorities:

The group submitted their Business Plan to The Big Lottery in November 2013 to develop an eight year programme working with people with complex needs in Lambeth, Southwark and Lewisham. The aim of the programme is to provide stability and improve lives for clients whilst developing and promoting best practice in these three boroughs.



Certitude choirmaster nominated for Ealing Pride Award

Ealing choirChoirmaster Edward Henderson has been nominated for an Ealing Pride award for helping to improve the lives of local disabled people. Read the full article here.


Certitude Newsletter Winter 2013

Certitude Newsletter Winter 2013certitude-winter-2013-newsletter

Aisling Duffy joins VODG Board


Aisling Duffy, Chief Executive, has been elected by the Voluntary Organisations Disability Group (VODG) membership to join their Board.  Aisling is delighted to have won the ballot.

The VODG is a trade body for our sector, influencing local and central government, regulators and demonstrating best practice and exchanging learning. As you will see on their website Aisling Duffy is joining a reputable group of individuals and organisations on the Board and is looking forward to playing her part in improving opportunities for people with disabilities.

Clare Pelham VODG Chairman said, “Aisling is well-known for being passionate about promoting better outcomes for people with disabilities and in these challenging times her extensive experience of working collaboratively will be of huge benefit to the VODG in demonstrating the value and strength of our sector. I’m delighted that Aisling stood for election and look forward to working with her to highlight the excellent and innovative practice of our VODG members.”

For more information visit: