Certitude Satisfaction Survey 2015
The results are in…
We are delighted to share the results of Certitude’s 2015 Satisfaction Survey for people we support, their families and carers.
In total, 1,400 surveys were sent out with 505 responses received – this is a return rate of 36%, a great improvement on the 14%response rate to our last survey in 2012.
Many thanks to all those who responded and to everyone that supported people to take part! To find out what people told us read more here: Certitude Satisfaction Survey 2015