Offering support and respite to those who care
As well as supporting people with mental health problems and learning disabilities, we are also here for unpaid carers. From practical support like respite breaks and holidays to involving you in planning sessions about your loved ones we are here to help.
We listen to what you need and then we work with you to find the best solution.
The whole point of respite is for you to feel confident and happy that your relative is safe and having a good time. So for us, it’s not just about giving you a break, but providing respite which is meaningful and enjoyable to your relative. Once you have told us what you want, we will work with you to develop your own individual package of support which meets both you and your relative’s needs.
How we involve you
The views of families and carers matter to us. We know you are the experts on your loved ones and we respect your opinions. It is important that we work in partnership with you to ensure the best possible support for your relative or loved one. Planning Live sessions and Person-Centred Reviews are just two ways in which we work alongside carers to provide a better life for the person we are supporting.
Communicating is a key to getting support right and is a two-way process. Whilst we use formal methods such as reviews, annual surveys and carers meetings, ultimately we want you to feel able to talk to us at any time about the things that are going well, and not so well. Our family development manager role is about strengthening the way we support families and improve our services.