Learning Disability Awareness Week – Treat Me Right!

Certitude successfully improves hospital treatment for people with Learning Disabilities in Ealing

Elsa and John Treat Me Right! Trainers
Elsa and John Treat Me Right! Trainers

Certitude has had significant success in improving the patient experience for people with learning disabilities at Ealing Hospital. Its campaigning and co-produced project, Treat me Right! has led to the introduction of a number of significant changes at the hospital and Certitude would like to see projects like this rolled out across the UK.

Treat Me Right! changes at Ealing Hospital include:

• Learning Disability Awareness Training for doctors and nurses led by a Certitude trainer with Down’s Syndrome.

• Introduction of new tools for people with learning disabilities to improve communication, e.g. Health Passports.

• Introduction of new tools for clinical staff to improve communication e.g. Information Folders for every ward.

• Improved signage and access.

Certitude Development Director Marianne Selby Boothroyd comments:

“The poor treatment of people with learning disabilities in the healthcare system has been well documented in numerous studies. We have shown that with a determined and can-do approach it is possible to make real positive change which benefits people with learning disabilities when they go into hospital. We would like to see this model rolled out in other hospitals and to enable this we will be publishing our Treat Me Right! tools and processes on our website in the autumn.”

Certitude is now extending Treat Me Right! to include community-based medical care including GPs, dentists, health visitors and health screening.