Page 1 Page 2 Page 3 Page 4 Page 5 Page 6 Page 7 Page 8 Page 9 Page 10 Page 11 Page 12 Page 13 Page 14 Page 15 Page 16 Page 17 Page 18 Page 19 Page 20 Page 21 Page 22 Page 23 Page 24We will build on pioneering initiatives such as Peer Support, Community Connecting, Family Support, developing a Certitude approach to volunteering that is based around shared interests, friendships and mutual support – an evolving culture rather than a series of transactions. We will seek out opportunities to be involved in research, consultancy and innovation programmes exploring issues that are significant to the people we support. We work in London. We will develop and promote initiatives that support the capital’s rich and diverse network of communities and relationships based on inclusivity and mutual exchange. We will work to ensure that individuals we support are actively engaged in their local neighbourhoods. We will incorporate learning from research and innovation programmes into our mainstream/core support and services. Strategic Goal 2 We will invest in and champion new and better approaches that will inform our development and differentiate our support. Certitude 2021: Forward Strategy 19