Page 1 Page 2 Page 3 Page 4 Page 5 Page 6 Page 7 Page 8 Page 9 Page 10 Page 11 Page 12 Page 13 Page 14 Page 15 Page 16 Page 17 Page 18 Page 19 Page 20 Page 21 Page 22 Page 23 Page 24The Certitude Board is pleased to present its 2016-21 strategy, building on successful approaches commenced in the previous strategic period. Certitude has earned a reputation for demonstrating best practice and developing a range of personalised support offers for people with learning disabilities and mental health support needs. This strategy will support this to continue and indeed go further. 1 Introduction 2  Setting the context 3 Brand, vision, values and mission 4 Governance 5 Certitude in 2021: Strategic goals Contents 3 Certitude 2021: Forward Strategy